Privacy policy
Privacy Policy
Last updated: August 8, 2026
PawDrip ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you understand how we collect, use, and disclose your information as described here.
Personal Information We Collect
Contact details including your name, billing and shipping address, phone number, and email address.
Financial information including payment card details and transaction information, processed securely through our payment provider.
Order and account information including items purchased, order history, and any account preferences.
Communications including information you share when contacting our support team.
Device and usage information including your IP address, browser type, and how you interact with our site.
How We Use Your Information
To process and fulfill your orders, including shipping and customer support.
To communicate with you about your orders, and, where you've opted in, to send marketing updates.
To detect and prevent fraud and protect the security of our Services.
To improve our products, website, and customer experience.
To comply with applicable law and enforce our policies.
How We Share Your Information
We share personal information only as needed to run our business, including with:
Shopify, which powers our store and processes data on our behalf.
Payment processors, to securely handle transactions.
Shipping and fulfillment partners, to deliver your orders.
Service providers who support our operations (e.g. analytics, customer support tools).
We do not sell your personal information to third parties.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to maintain your order history and comply with legal obligations.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information. To exercise these rights, contact us at pawdrip30@gmail.com.
Children's Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children under the age of 16.
Security
We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure. We recommend avoiding unsecured channels for sensitive information.
International Transfers
As we operate internationally, your information may be processed and stored in countries other than your own, including via Shopify's infrastructure.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this Privacy Policy? Email us at pawdrip30@gmail.com or call +260967037790.